Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

pop up "16771392707165545131 wants access to Safari"

How do I get rid of this annoying pop up?

MacBook Pro 13″, macOS 11.4

Posted on Jun 3, 2021 1:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2021 2:57 AM

   1. Remove adware if installed on your Mac..

       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.


       Additional steps  if necessary.

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

6 replies
Question marked as Top-ranking reply

Jun 4, 2021 2:57 AM in response to FlagColumn

   1. Remove adware if installed on your Mac..

       Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.

       For instructions: Install Malwarebytes for Mac v4      Uninstall Malwarebytes for Mac

       Click the “FREE DOWNLOAD” button.

       Click the “Scan ” button. Once done, quit Malwarebytes for Mac.

       Restart the computer and relaunch Safari holding the shift key down.

       Scan for Malware again.


       Additional steps  if necessary.

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 

  4. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

Jun 3, 2021 1:59 PM in response to FlagColumn

Safari – Popup takes over.   


Safari – Popup takes over (2).    


If the pop-up reloads, force quit Safari (command - option/alt - esc) and reopen with the shift key held down. If that doesn't work, disconnect from the Internet, go to Safari/History and delete the website. Quit and reopen with the shift key held down. Then reconnect to the Internet.


Safari -Tech support scam pop-ups.   

Jun 17, 2021 6:30 AM in response to ilanitz

There is no hint of malware on your Mac.


1. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.

2. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987



Jun 17, 2021 3:22 AM in response to dominic23

I seem to have the same problem, only a different number appears and asks the same thing. I downloaded Malwarebytes and it automatically did a "real time malware scan" and detected 3 files. I did another scan to see if it detects anything else but it didn't. I looked at the files that were previously detected but none of them were the same "number" that originally popped up. After entering the initial 5 digits of that number in finder I found it. How come Malwarebytes didn't detect it? Should I be concerned?

Jun 17, 2021 4:10 AM in response to ilanitz

Sometimes these malware vendors can be one step ahead of us.

To allay the concern, I would run Etresoft and check the Security section.



 Download EtreCheck: https://etrecheck.com/  and post the report here.

 Click, “Free Download” button and then  “Click to download” button,

 open Downloads folder, click on it to open, and then select ”Open”.

 Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

 Click “Share Report” button in the toolbar and select “Copy report”.

 Click the “Page” button in the toolbar at the bottom of this page and paste it when you reply.


 Note: This is a diagnostic test. 

pop up "16771392707165545131 wants access to Safari"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.