my phone is not working on my new device

did the quick transfer from iphone 7 to iphone 12 and phone works on 7 not on 12

Posted on Jun 3, 2021 3:30 PM

Top-ranking reply

LD150

Level 10

101,267 points

Posted on Jun 3, 2021 3:36 PM

Do you have a new SIM or eSIM for the new phone?

Does it need activating or the number ported across by the SIM provider - call them

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1 reply

Top-ranking reply

LD150

Level 10

101,267 points

Jun 3, 2021 3:36 PM in response to eugenelcain

Do you have a new SIM or eSIM for the new phone?

Does it need activating or the number ported across by the SIM provider - call them

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my phone is not working on my new device

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