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User profile for user: Tayhutch12
Tayhutch12 Author
User level: Level 1
8 points

No service

I purchased a new iPhone a few months ago but it keeps saying “no service” at the top right corner. I have replaced the SIM card but it is still happening. Can you help me ?

iPhone 12 Pro, iOS 14

Posted on Jun 3, 2021 3:45 PM

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User profile for user: Ijustwanttolookattheforums
Ijustwanttolookattheforums
User level: Level 6
15,956 points

Posted on Jun 3, 2021 3:55 PM

Firstly, well done on your troubleshooting so far. Do you have a friend who might be on the same carrier to test it for you? Does it change if you go elsewhere? Does your sim card suddenly have service in another phone? This can help identify if it is a problem with your network or Apple device with the no service message.


Also, you might want to try asking your carrier about any known issues in certain areas (Where you see no service).


This article should help you, but if I can be of any further assistance please let me know.

If you see No Service or Searching on your iPhone or iPad - Apple Support


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User profile for user: Ijustwanttolookattheforums
Ijustwanttolookattheforums
User level: Level 6
15,956 points

Jun 3, 2021 3:55 PM in response to Tayhutch12

Firstly, well done on your troubleshooting so far. Do you have a friend who might be on the same carrier to test it for you? Does it change if you go elsewhere? Does your sim card suddenly have service in another phone? This can help identify if it is a problem with your network or Apple device with the no service message.


Also, you might want to try asking your carrier about any known issues in certain areas (Where you see no service).


This article should help you, but if I can be of any further assistance please let me know.

If you see No Service or Searching on your iPhone or iPad - Apple Support


Reply
User profile for user: Tayhutch12
Tayhutch12 Author
User level: Level 1
8 points

Jun 4, 2021 5:45 AM in response to Ijustwanttolookattheforums

It doesn’t seem to matter where I am at. Verizon is my carrier. They told me that there was bad signal by my house. I have had other iPhones with Verizon at my house before and this wasn’t an issue. My husband has Verizon also and doesn’t have any issues. It happens just about anywhere I am at, not only at home

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No service

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