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my apple watch needs to update but keeps telling me that my phone is not connected to the wifi when it is and it won’t update

Apple Watch Series 3, watchOS 6

Posted on Jun 3, 2021 7:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2021 8:04 PM

Hello,

I see you are having issues updating your Apple Watch.


Try these solutions:


  1. Hard Reset your iPhone:
  • Press and Quickly release the volume UP button
  • Press and Quickly release the volume DOWN button
  • Press and hold the power button until you see the Apple Logo.


You can also try to reset your Network Settings:


* Reminder: This will not erase any important files, photos, notes, iMessages, or apps/data from your phone *


To do this, Navigate to the Settings App > Click General > Scroll down and click Reset > Click Reset Network Settings > Follow the on screen instructions until completed.


I hope these work for you!!

2 replies
Question marked as Top-ranking reply

Jun 3, 2021 8:04 PM in response to emilyherb03

Hello,

I see you are having issues updating your Apple Watch.


Try these solutions:


  1. Hard Reset your iPhone:
  • Press and Quickly release the volume UP button
  • Press and Quickly release the volume DOWN button
  • Press and hold the power button until you see the Apple Logo.


You can also try to reset your Network Settings:


* Reminder: This will not erase any important files, photos, notes, iMessages, or apps/data from your phone *


To do this, Navigate to the Settings App > Click General > Scroll down and click Reset > Click Reset Network Settings > Follow the on screen instructions until completed.


I hope these work for you!!

my apple watch needs to update but keeps telling me that my phone is not connected to the wifi when it is and it won’t update

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