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Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
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Apple introduces M4 Pro and M4 Max. Learn more >
My computer keep restarting on me. When it restarts I get a pop-up that says "your computer was restarted because of a problem". It also seems to not hold a charge anymore, I can have it plugged in and it won't charge. Do I need to take it in for a checkup or is there something I can try at home?
MacBook Pro 13″, macOS 10.12
1. Update the software on your Mac,
Update may come with bug fixes.
https://support.apple.com/en-us/HT201541
2. If your Mac battery won’t charge
3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.
Quote:
It also does a basic check of your startup disk, similar to using First Aid in Disk Utility.
And it deletes some system caches, including font caches and
the kernel cache, which are automatically created again as needed.
1. Update the software on your Mac,
Update may come with bug fixes.
https://support.apple.com/en-us/HT201541
2. If your Mac battery won’t charge
3. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.
Quote:
It also does a basic check of your startup disk, similar to using First Aid in Disk Utility.
And it deletes some system caches, including font caches and
the kernel cache, which are automatically created again as needed.
cvv_nyc wrote:
My computer keep restarting on me. When it restarts I get a pop-up that says "your computer was restarted because of a problem". It also seems to not hold a charge anymore, I can have it plugged in and it won't charge. Do I need to take it in for a checkup or is there something I can try at home?
If your Mac restarted because of a problem - Apple Support
keeps restarting
