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Level 1

8 points

My iPhone 12 drops cellular signal and cannot reconnect. Happns when I have the phone in my pocket.

The only fix is to restart the phone, or quickly enter and exit airplane mode. This is incredibly frustrating and I've been missing important text messages. It happens multiple times per day and started as soon as I got the phone a few months ago.

Is this a known issue? Will Apple replace my phone?

iPhone 12, iOS 14

Posted on Jun 4, 2021 7:17 AM

Best reply

MrBill3

Level 10

103,630 points

Posted on Jun 5, 2021 5:05 AM

Hello,

Start here:

If you see No Service or Searching on your iPhone or iPad – Apple Support

Good luck.

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My iPhone 12 drops cellular signal and cannot reconnect. Happns when I have the phone in my pocket.

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