You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Group message problem with androids and not receiving verifications

On my old iPhone I cannot receive group messages from people who have an android phone. I can receive the same persons text or message if it is just them. It also will not send me any verification numbers. I got a new iPhone SE this past week and used my old SIM card. Still the same problem as my old iPhone 7. I thought it might be my reachable at info. It has my Apple ID, my phone number and an iCloud. Com adddress (which I don’t use). I cannot delete the iCloud it says it is an alias for my Apple ID. There is no delete option beside it. But I go to alias it isn’t listed there. And yes I have group message selected. Help!!

Posted on Jun 4, 2021 8:20 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2021 10:48 AM

Purplewalker wrote:

On my old iPhone I cannot receive group messages from people who have an android phone. I can receive the same persons text or message if it is just them. It also will not send me any verification numbers. I got a new iPhone SE this past week and used my old SIM card. Still the same problem as my old iPhone 7. I thought it might be my reachable at info. It has my Apple ID, my phone number and an iCloud. Com adddress (which I don’t use). I cannot delete the iCloud it says it is an alias for my Apple ID. There is no delete option beside it. But I go to alias it isn’t listed there. And yes I have group message selected. Help!!

MMS is a carrier feature contact yours to resolve the issue.

1 reply
Question marked as Top-ranking reply

Jun 4, 2021 10:48 AM in response to Purplewalker

Purplewalker wrote:

On my old iPhone I cannot receive group messages from people who have an android phone. I can receive the same persons text or message if it is just them. It also will not send me any verification numbers. I got a new iPhone SE this past week and used my old SIM card. Still the same problem as my old iPhone 7. I thought it might be my reachable at info. It has my Apple ID, my phone number and an iCloud. Com adddress (which I don’t use). I cannot delete the iCloud it says it is an alias for my Apple ID. There is no delete option beside it. But I go to alias it isn’t listed there. And yes I have group message selected. Help!!

MMS is a carrier feature contact yours to resolve the issue.

Group message problem with androids and not receiving verifications

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.