Storage issues with 32GB ipad

I have a 32GB iPad and all I want to use it for is watching Netflix, however it says 31.4 GB of storage is used up even though it has nothing on it (I just set it up from scratch again) - this prevents me from watching Netflix. How can I solve this problem?? Other system data is 25.09GB...


thanks for any help

iPad, iPadOS 14

Posted on Jun 4, 2021 1:48 PM

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Question marked as Top-ranking reply

Posted on Jun 4, 2021 1:50 PM

"Other" includes system files, caches, Siri voices, logs and updates - it is a common problem for this to be high, but it can often reach unreasonable levels which I presume has been the case for you and this shows some form of memory/storage corruption on your device.


Now let's get this fixed for you...


Firstly, please make sure your phone is running the latest version of iOS. You can check this by going into Settings > General > Software Update. if your phone isn't updated you should update it first because "Other" can sometimes include system updates which can be very large, and it is always recommended to have the latest version of iOS to avoid bugs and get the latest new features and security enhancements so even if this doesn't fix your issue (if you have an update downloaded but not installed it likely will) it is still worth doing.


After that, please follow the steps at  https://support.apple.com/en-gb/HT203977 before erasing my device and restoring it with that backup which hopefully should fix that.


If you really don't want to go down that route you could try Changing Messages Settings so your messages delete sooner, by default it is set to keeping forever. Deleting your browsing data and closing down tabs on Safari also helps. If I can be of any further assistance please let me know.


2 replies
Question marked as Top-ranking reply

Jun 4, 2021 1:50 PM in response to gulnaz240

"Other" includes system files, caches, Siri voices, logs and updates - it is a common problem for this to be high, but it can often reach unreasonable levels which I presume has been the case for you and this shows some form of memory/storage corruption on your device.


Now let's get this fixed for you...


Firstly, please make sure your phone is running the latest version of iOS. You can check this by going into Settings > General > Software Update. if your phone isn't updated you should update it first because "Other" can sometimes include system updates which can be very large, and it is always recommended to have the latest version of iOS to avoid bugs and get the latest new features and security enhancements so even if this doesn't fix your issue (if you have an update downloaded but not installed it likely will) it is still worth doing.


After that, please follow the steps at  https://support.apple.com/en-gb/HT203977 before erasing my device and restoring it with that backup which hopefully should fix that.


If you really don't want to go down that route you could try Changing Messages Settings so your messages delete sooner, by default it is set to keeping forever. Deleting your browsing data and closing down tabs on Safari also helps. If I can be of any further assistance please let me know.


Jun 4, 2021 3:07 PM in response to gulnaz240

A 32 GBs storage iPad starts out with approx 30 GBs.,after initial internal flash drive formatting.

Minus approx. 6.5 GBs for iOS/iPadOS leaves between 23-24 GBs.

Minus 2-4 GBs, for iOS/iPadOS system operational reserve, that MUST BE MAINTAINED AT ALL TIMES, to ensure/insure normal, expected operation of iOS/iPad OS, leaves approx. between 20-21GBs of actual, usable data storage space.

Approx. 1/3 of your internal data storage space is used up by drive formatting and iPadOS.


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Storage issues with 32GB ipad

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