I have an old iPhone 5s and i would like to access the photos and videos on it.
I don't remember my passcode so I currently have to access to the phone itself.
I remember backing up my photos to iCloud every week, but my iCloud drive is empty.
I really want my photos and videos back. Can anyone help?
iPhone 5s
Hello liz_bridge,
We understand that you're looking to access photos and videos from your iPhone 5s. In order to view them on the web, you would have needed to have iCloud Photo Library enabled. Otherwise, they may be contained within a backup but you would need to restore said backup to access them.
Set up and use iCloud Photos - Apple Support
To access the iPhone 5s, you'd have to follow these steps: If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support However, this does involve restoring the iPhone so any content on it would be erased.
Thanks for using Apple Support Communities
Accessing photos from old iPhone 5s
