You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Pro 11 frozen when updating

my iPhone pro 11 froze while downloading the new update. It is stuck with the apple logo and line beneath.

[Re-Titled by Moderator]

Posted on Jun 4, 2021 5:17 PM

Reply

Top-ranking reply

Level 7

31,516 points

Posted on Jun 4, 2021 5:19 PM

Try this first:

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios#:~:text=Press%20and%20quickly%20release%20the,logo%20appears%2C%20release%20the%20button.

If still frozen try this:

https://support.apple.com/en-us/HT201412

View in context

Similar questions

1 reply

Top-ranking reply

Level 7

31,516 points

Jun 4, 2021 5:19 PM in response to sailorsstreet

Try this first:

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios#:~:text=Press%20and%20quickly%20release%20the,logo%20appears%2C%20release%20the%20button.

If still frozen try this:

https://support.apple.com/en-us/HT201412

Reply

iPhone Pro 11 frozen when updating

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up