how do i remove my icloud from my macbook?

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Level 1

14 points

how do i remove my icloud from my macbook?

I am trying to sign out of all of my iCloud stuff, so I can return my MacBook. I have signed out of Apple ID, FaceTime, iMessage, email, etc. For some reason all of my of my pics, and my login pic, are still there. All of my files, fingerprint, saved logins and everything else have been taken off. I did Command R to wipe the disk and everything. I just cant figure out, how to remove all of my pictures?? Please Help!!! thanks!

MacBook Air (2020 or later)

Posted on Jun 5, 2021 12:31 AM

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Answer 1

Top-ranking reply

TammyW_03

Community Specialist

Jun 8, 2021 1:11 PM in response to BLK_Legacy21

HarlemSzPrinceSz10,

Thanks for letting us know. It's important your data is no longer on the device, so let's keep digging into this. When you followed the steps and reached macOS Recovery (holding command and R on startup), did you erase the hard drive and then reinstall macOS as shown in Step 5? If you only chose to reinstall macOS, it only reinstalls the software and doesn't erase the drive. Just in case, here's the guide on erasing the drive and reinstalling macOS:

How to erase an Intel-based Mac

or

How to erase a Mac with Apple silicon

Keep us posted.

Cheers.

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Answer 2

TammyW_03

Community Specialist

Jun 5, 2021 6:42 PM in response to BLK_Legacy21

Hello HarlemSzPrinceSz10,

We're glad you thought to ask Apple Support Communities about the issue you're having with erasing your Mac to return it. The steps in the following guide should help with this: What to do before you sell, give away, or trade in your Mac

Thanks, and take care.

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Answer 3

BLK_Legacy21 Author

Level 1

14 points

Jun 7, 2021 6:36 PM in response to TammyW_03

I did all of this already. It still has my name and password connected to it. I’ll have to try it again

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how do i remove my icloud from my macbook?

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