You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

šŸ’” Did you know?

āŗ If you can't accept iCloud Terms and Conditions... Learn more >

āŗ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no oneā€™s replied in a while. To start the conversation again, simply ask a new question.

Note disappear after updating iOS 14

has anyone been able to recover notes lost after upgrading to iOS 14?

iPhone 11 Pro Max, iOS 14

Posted on Jun 6, 2021 5:52 AM

Reply
3 replies

Jun 7, 2021 7:49 AM in response to shameka258

Hi shameka258,


Welcome to Apple Support Communities! We appreciate you reaching out for help with notes missing after updating your device. Let's go over all options together.


To start, let us know more about what's going on. Which model of device are you using, and what's the exact version of iOS installed? This can be found under Settings > General > About.


Have you had an opportunity to check the Recently Deleted folder of your Notes app? Are your notes syncing with any online services, such as iCloud, Google, Yahoo, etc.?


Let us know if the information in this guide helps, or if you've got any questions:


If you're missing notes on your iPhone, iPad, or iPod touch - Apple Support


Have a great day!

Jun 8, 2021 10:00 PM in response to jcasapple

I have the iPhone 11pro max. Updated software to iOS 14.6. Iā€™ve checked all folders and emails. After this update there was no recently deleted folder at all. Notes stored in the folder labeled ā€œon my iPhoneā€ are all missing as well as the folder itself. At the advice of apple support I erased all data in my phone and restored from a previous back up prior to the software update but that didnā€™t work at restoring the notes either. Itā€™s really frustrating because those notes are important and I really need them. The notes that were saved are from 2015-2019 that I couldā€™ve lost and it wouldnā€™t have bothered me as much. Smh.

Jun 9, 2021 7:26 AM in response to shameka258

Hi shameka258,


Thanks so much for clarifying. Are you currently syncing your notes with any online services, such as iCloud, Google, Yahoo, etc? If so, what happens when you sign into the website for any of those accounts? Are you able to locate your missing notes online?


If so, you'll simply want to ensure that those accounts are enabled under Settings > Notes > Accounts.


If not, ensure that the button for "On My iPhone" account is enabled under Settings > Notes, and check again. If you find that the issue persists, and there isn't another backup you can restore to your iPhone, the remaining option would be to manually recreate important notes, if at all possible.


Take care.

Note disappear after updating iOS 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.