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E-mails sent from a game site not being received on wife's computer. Has been happening since last couple of OS updates. She has Big Sur 11.4 on Mac Book Pro. Other players are receiving their games so think it must be something wrong with one of the latest updates.
Any suggestions?
MacBook Pro
Hey there!
Do you know if they are being routed to the “Junk” or “Spam” folders instead of the inbox? Or any other folder for that matter?
Likewise, does the same happen on all of the devices using the email account? And/or on the email provider’s web site?
Knowing this may help a bit, thanks.
Hey there!
Do you know if they are being routed to the “Junk” or “Spam” folders instead of the inbox? Or any other folder for that matter?
Likewise, does the same happen on all of the devices using the email account? And/or on the email provider’s web site?
Knowing this may help a bit, thanks.
Thanks for your reply. I am beginning to think it is a service provider problem. The missing e-mails are no where in my system, nor are they on the web provider's website. I am following up with them.
Will let you know when I get it sorted out.
My wife suddenly received 38 back e-mails from the game site. All we can think is they were being held up somewhere, but where? A friend said a similar thing happened to her and the service provider was holding them back, thinking they were spam. Maybe this was the same. All seems to be working fine now.
Thanks for your help.
Hey again! No worries. If they weren’t showing up on ALL devices and across ALL/ANY network(s), and online/web mail, it probably was an issue with the email provider and a conflict with the email account itself. I’ve seen account providers block content and/or devices via the IP address all together, either for suspicious activity, or to protect an account’s security if suspicious activity has occurred, etc. that’s usually not the case, it would typically be due to a server outage, or local network issues, etc. anyhow if it was just a one time thing, I wouldn’t worry about it, glad it’s sorted out!
Sounds good, you’re likely right about that, good luck!
Missing received e-mails
