Updating number

I recently purchased a new phone with a new broad brand provider as part of the deal. I had been given a new number temporarily which has now reverted back to my original number however my face time and iMessage number has not changed back. I disabled face time and messages in settings and changed the number by clicking on my name at the top of settings but when I enabled messages and FaceTime again, the number did not go back to my original one.

Posted on Jun 7, 2021 4:06 AM

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Posted on Jun 7, 2021 11:44 AM

You need to change/add the number on your Apple ID. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage       

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Updating number

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