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My FaceTime and i message can’t access my current phone number , old number still there and unable to be removed

I can’t use my current number for face time and i message , the old number has been difficult to be removed after several steps

iPhone 11 Pro Max, iOS 13

Posted on Jul 29, 2020 7:06 AM

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Posted on Jul 29, 2020 7:22 AM

You need to change the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage       

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My FaceTime and i message can’t access my current phone number , old number still there and unable to be removed

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