Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacOS update

currently I am having 10.12.6 on my macbook air (early 2015), but now I want to update it to 10.13.X or 10.14.0 And I am not able to find it anywhere, there are few links I which took me to app store, but on clicking Download button, it stops automatically when it downloads just 11.6 MB. so app store option is not working for me. Can anybody provide me solution on this.? links to download dmg files directly.?

MacBook Air

Posted on Jun 7, 2021 5:54 AM

Reply
Question marked as Best reply

Posted on Jun 7, 2021 7:12 AM

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. Make sure to use Only Safari to commence the download as Other may not work


Make a Time Machine Backup Before attempting. Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina and Big Sur Only support 64 bit and there is not workaround.


Are there any AntiVirus, Disk Cleaner, Optimizers, Defrag, VPNs etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation.

3 replies
Question marked as Best reply

Jun 7, 2021 7:12 AM in response to abhijit1802

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. Make sure to use Only Safari to commence the download as Other may not work


Make a Time Machine Backup Before attempting. Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina and Big Sur Only support 64 bit and there is not workaround.


Are there any AntiVirus, Disk Cleaner, Optimizers, Defrag, VPNs etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation.

MacOS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.