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Level 1

8 points

Apple refuses to contact me

Anyone else have an issue where contacting Apple Support is not possible. I tried to calling, no good try starting a chat but it’s completely automated and is no help at all. Tried setting up a scheduled call but won’t allow me to choose the times. Why is it so hard to get help from a company I have spent thousands of dollars on? Really starting to hate Apple now.

my problem is they are now charging my card for things I have no idea what they are, are they really resorting to just dipping their hands in my wallet now?!

Posted on Jun 7, 2021 6:56 AM

Top-ranking reply

ed2345

Level 9

62,846 points

Posted on Jun 7, 2021 7:35 AM

Dokk,

First figure out if Apple is really charging your card, or if it is just phishing messages that are not really from Apple.

If they are really charging your card, proceed as recommended in here:'

If you see 'apple.com/bill' on your billing statement - Apple Support

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Apple refuses to contact me

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