My Iphone is Disabled

I broke the screen on my iphone. I was finally able to fix it, but now the phone is disabled. The passcode was submitted too many times while it was broken and disabled the phone. I plugged it into my computer and downloaded itunes. The computer is not acknowledging the iphone. The phone is charging but that is it. What do I do to unlock this iphone? I have been paying for service on a phone I have not been able to use for months now. I am also still paying of the phone through Sprint. The only Apple store is over an hour drive away from me. Please tell me there is a way for me to unlock it. As of now, its a pretty paper weight.


iPhone 8 Plus

Posted on Jun 7, 2021 8:45 AM

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1 reply

Jun 7, 2021 8:47 AM in response to Vanessa625

Vanessa625 wrote:

I broke the screen on my iphone. I was finally able to fix it, but now the phone is disabled. The passcode was submitted too many times while it was broken and disabled the phone. I plugged it into my computer and downloaded itunes. The computer is not acknowledging the iphone. The phone is charging but that is it. What do I do to unlock this iphone? I have been paying for service on a phone I have not been able to use for months now. I am also still paying of the phone through Sprint. The only Apple store is over an hour drive away from me. Please tell me there is a way for me to unlock it. As of now, its a pretty paper weight.

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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My Iphone is Disabled

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