unable to erase iphone that won't turn on
I cannot erase my iphone through icloud because the phone will not turn on
iPhone XS, iOS 14
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User profile for user:
jcasapple
User level:
Community Specialist
Hi bld4,
Welcome to Apple Support Communities! We're glad you've reached out for help erasing your iPhone using Find My. We're certainly glad to help in any way we can.
While you're absolutely correct that your iPhone will not be erased if it's offline, you can select to remotely erase it when it comes back online. The following guide has more information:
Erase a device in Find My iPhone on iCloud.com - Apple Support
Let us know if this helps, or if you've got any questions.
Have a great day!