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Your purchase Connot be camplited

Hi team please solve problem

Posted on Jun 7, 2021 12:40 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2021 12:48 PM

You should follow the steps in the message to contact iTunes Support at https://www.apple.com/support/itunes/ww

2 replies

Jun 7, 2021 12:54 PM in response to saki130

Hi!

These are the steps which you can consider for your problem


# Try signing out and again signing in .


another cause may be:-


This problem may be due to Unrestricted Access.


If you have enabled restrictions on your iPhone (or iPad), then it could be the reason why you keep getting the error.

Here’s how you can check to make sure that you’ve given access to your iTunes/App Store to make purchases.

Jump into your Settings app and then tap General.

 

Next tap Restrictions.


Great! Now, if you have not enabled Restrictions (which you can see as the page will be grayed out/locked), then you can just jump to the next method below to once and for all fix the error. However, if you do have Restrictions enabled, then make sure that you Allow (by turning the switch to green) on both iTunes and In-App Purchases.

 

You can try and see if the error has been fixed, which it should. If not , there is still one last trick that you can do.


Reach Out to Apple.

You’ve tried all the methods above, and none of them worked. So as the error message suggests, it’s time to contact Apple’s iTunes Support to get some help.


Also please let me know if the problem is fixed or not.

 

Your purchase Connot be camplited

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