why do certain function keys randomly stop working?


Air M-1, Bir Sur 11.2.3, 16gig memory


I have several incidences where functions key stoped working, Even the return key.


There things like the track pad work, but even then I can't get any functions other than scrolling around, if I want to close an app, etc .... nothing happened. I have to hold the touch/power key down until the computer shuts down, when it restarts, everything seem ok....



MacBook Air 13″, macOS 11.2

Posted on Jun 7, 2021 5:51 PM

Reply
1 reply

Jun 8, 2021 12:41 PM in response to buddhahead Steve

Hi buddhahead Steve,


It sounds like the function key sometimes doesn't work. We're glad you've joined us in Apple Support Communities. Let's see if this helps.


Follow the steps in the section, "If other keys don’t work" in If your Mac doesn’t respond to key presses. This link has the most frequent solutions to troubleshooting when your MacBook Air keyboard isn't working.


If the issue remains after following those steps, let us know how frequently this happens.


We hope that helps with your question and take care!

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why do certain function keys randomly stop working?

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