iphone message icon on lock screen
anyone have an issue on the lock screen notifications, the message icon shows as an outlined grid in black and white instead of the usual green/white icon?
iPhone 12 Pro Max
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anyone have an issue on the lock screen notifications, the message icon shows as an outlined grid in black and white instead of the usual green/white icon?
iPhone 12 Pro Max
doublej123,
Since you've done all the steps, the last one to do is restore the iPhone after backing it up:
If it does happen when set up as new, reach out to the Apple Support team: Contact Apple Support
If it doesn't, try restoring your backup to see if it happens again: Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Take care.
Hello doublej123,
Welcome to the Apple Support Communities. We'll do what we can to help make sure the Messages app is appearing like you expect.
Try restarting your iPhone: Restart your iPhone
Also, try removing the Messages app from where you see it by putting it back in the App Library then adding it back: Remove apps from iPhone
Kind regards.
I removed the messages app, restarted the phone and then added it back from App Library and it’s still occurring.
iphone message icon on lock screen