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My iPhone XR doesn't allow me to attach pictures directly from Camera Roll to Apps (Eg. iMessage, WhatsApp, etc.) using the "share" button. But while using iMessage or WhatsApp, I am able to access the Camera Roll and attach pictures. Any clue why it doesnt work directly from camera roll?
iPhone XR
Hello bnsrini,
Thanks for visiting Apple Support Communities. We understand that you're not able to share a photo from the Photos app to some apps, but can if you're using the app itself. If you haven't already, restart your iPhone as restarting can resolve many odd issues: Restart your iPhone
Also be sure your software and apps are updated. If updates are needed, back up your iPhone first:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
How to manually update apps on your Apple device
After restarting and updating, check to see if the issue continues. Just in case, more information on sharing can be found here: Share photos and videos on iPhone
Let us know how it goes.
Take care.
Hello bnsrini,
Thanks for visiting Apple Support Communities. We understand that you're not able to share a photo from the Photos app to some apps, but can if you're using the app itself. If you haven't already, restart your iPhone as restarting can resolve many odd issues: Restart your iPhone
Also be sure your software and apps are updated. If updates are needed, back up your iPhone first:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
How to manually update apps on your Apple device
After restarting and updating, check to see if the issue continues. Just in case, more information on sharing can be found here: Share photos and videos on iPhone
Let us know how it goes.
Take care.
I have the same issue, I tried restarting the IPhone but it still does it. Any other suggestion?
Hello Tammy,
I confirm that my phone has the latest iOS and I restarted it a few times. The issue still persists.
Regards,
Srinivas
Hello,
The issue is still not resolved. Can someone please help? Looks like it accidentally marked as solved.
Regards,
Srinivas
Problem with attaching photos from Camera Roll on iPhone XR
