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iPad not working

My iPad is stuck on the Apple logo I’ve tried to charge the iPad and it won’t charge. I’m using the official cable. I bought it from Argos and is still under guarantee. Do I need to take it to Apple store or Argos ?

iPad, iPadOS 14

Posted on Jun 8, 2021 1:23 AM

Best reply

ProustGiulio

Level 10

208,127 points

Posted on Jun 8, 2021 2:28 AM

Before taking it to Argos (I don't know if they are Apple Authorized Service Providers or just Resellers), try a "forced" restart of your iPad, using these instructions:

On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

As far as charging is concerned, see also the steps provided here:--> If your iPad won't charge - Apple Support

If the issue persists, then yes, make an appointment and have your iPad inspected.

Regards

Giulio

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