Cam scanner app issue

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Level 1

8 points

Cam scanner app issue

I didn’t meant to buy this cam scanner app ,I want to buy bottim app but this app also subscribe automatically , one year subscription also pls check my details and refound my money back . Thank u

iPhone 11, iOS 14

Posted on Jun 8, 2021 1:12 AM

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Answer 1

Top-ranking reply

TammyW_03

Community Specialist

Jun 8, 2021 7:18 PM in response to mathu160

Hello mathu160,

Thanks for visiting Apple Support Communities. We understand you accidentally purchased the wrong app, and would like to request a refund. First, you'll want to be sure the subscription is cancelled by following the steps here: How to cancel a subscription from Apple

Then, request a refund using these steps: Request a refund for apps or content that you bought from Apple

Thanks again, and take care.

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Answer 2

TammyW_03

Community Specialist

Jun 9, 2021 12:12 PM in response to mathu160

mathu160,

You're very welcome! That's another great question. The following guide has information about how to find out if the refund is approved, and how long it can take to receive the refund: How long refunds from the App Store or other Apple services take

Have a great day!

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