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Problem with updating

Dear Apple I have a problem updating apps when I click on update it says your Apple ID has been disabled from App Store and Itunes but I can download apps but not update them please solve my issue

Posted on Jun 8, 2021 4:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 8, 2021 7:28 AM

Were the apps that need updating downloaded using a different Apple ID? Check your purchases history.


Purchase History Review.  


See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         

1 reply
Question marked as Top-ranking reply

Jun 8, 2021 7:28 AM in response to siddharth62

Were the apps that need updating downloaded using a different Apple ID? Check your purchases history.


Purchase History Review.  


See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.         

Problem with updating

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