iPad Reset
Hi,
I’ve got an iPad Air 2 from when I used to use it when I was younger on an Apple ID which I recently changed the email of for my newer Apple products. I am trying to factory reset it as I no longer need it but the IPad is registered to my old email for the Apple ID and I can’t change it to my new one. So when I go to reset it, I enter the password (which is correct) but I’m entering it for the old email. So I can’t update it to the new email even though it’s the same ID. Would there be a way to reset the iPad? We can’t reset it without signing into the old email even though a new email is in place for the Apple ID. I don’t have access to the old email but it won’t let us sign into the old email anyway as it’s changed to my new email for my new devises, so it’s a bit of a loop. The iPad is stuck on the old email so we can’t login and reset it.
Hope this makes sense and you can help.
Thanks
Matthew Payne