Iphone forces me to enter password for every app that needs to update

Question

Iphone forces me to enter password for every app that needs to update

for every app that needs to be updated, my iphone XR with iOS 14.6 forces me to enter my Apple ID password.

I have tried the solution noted here (Cannot update all apps with ios 14 - Apple Community) but without success.

I've now 18 apps to update and am loathe to have to enter 18 times my (long) password.

TBH i can't understand why iOS needs my password to update the apps if the App Store is supposed to be secure?

thanks for anyone's help in solving this extremely irritating bug.

Posted on Jun 8, 2021 11:57 AM

Reply

Answer 1

Chris_D13

Community Specialist

Jun 9, 2021 11:12 AM in response to Tazkikamobile

Hello Tazkikamobile,

Welcome to Apple Support Communities!

We understand that when updating apps, you’re prompted for your Apple ID password and you’d like to change this setting. We’d be happy to help.

Check out the information in Require a password for App Store and iTunes purchases, “If you don't want to enter a password when you download free items, follow the steps below and turn off password protection for free items.”

Try those steps and keep us posted on the outcome.

Take care!

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Answer 2

i_rina

Community Specialist

Jun 13, 2021 6:45 AM in response to Tazkikamobile

Tazkikamobile,

Thank you for providing all of that information. We have a few follow-up questions we'd like to ask:

When you're prompted to enter a password for the app updates, is it asking for the password of the Apple ID you're currently signed into Media & Purchases with? Or is it a different Apple ID?

Do you have any unpaid balance in the App Store or iTunes Store? Here's how to See your purchase history for the App Store, iTunes Store, and more. We would also suggest checking your payment methods. Refer to the steps in Change, add, or remove Apple ID payment methods to see if a payment method couldn't be charged for a previous order.

Keep us posted.

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Answer 3

Jun 11, 2021 4:51 AM in response to Chris_D13

Hi Chris,

Unfortunately that's not the issue :(

It's as follows:

i go to the appstore, there's x apps waiting to be updated (where x >> than 1)
i select 'update all' to update them all at once
i'm requested to enter my password to update all apps (fair enough, i guess)
but i'm then requested to enter my PW for *every* app that needs updating!

recently i had 18 apps to update, and so have to enter my password 18 times, even when selecting 'update ALL'!!

this behaviour is fairly recent (since this year?), before the 'update all' worked perfectly.

My actions:

settings > media & purchasing > password settings:

1. require after 15 mins: ticked
2. free download - require password: off

settings > screen time > content & privacy restrictions:

1. iTunes & Appstore purchases: 'require password' set to 'don't require'

for most users on the various fora this worked. Not for me.

Please can you help to fix this?

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Answer 4

Jun 15, 2021 10:32 PM in response to i_rina

Hi i_rina,

in response to your questions:

i only use one single Apple ID on my iPhone (it’s a corporate device so strictly personal)
no unpaid balance
payment method unchanged

this irritating issue only recently started (around February?) most likely due to an iOS upgrade.

and apparently I’m not alone 🤔

thanks for any help you can provide, as I’ve another 15 apps to update now 🤪

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Answer 5

i_rina

Community Specialist

Jun 16, 2021 5:57 AM in response to Tazkikamobile

Tazkikamobile,

You mention this being a corporate device. Is there a mobile device management (MDM) profile installed on your device? If so, the configuration setting for the App Store and subsequent app downloads by the MDM and your employer may require the password to be entered for all apps. We would advise reaching out to your employer, perhaps your IT or MDM administrator to confirm this. If this is not an expected setting for the MDM, reach out to Apple Support: Get Support.

Have a great day!

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Answer 6

Jun 16, 2021 8:39 AM in response to i_rina

There is indeed MDM installed, but already since 17months…. this irritating behaviour is only since a few months.

besides that, this issue also occurs with users that don’t have MDM installed….😕

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Answer 7

Jul 17, 2021 10:46 PM in response to Tazkikamobile

Additional info:

My colleagues don't have this issue, so this is not an MSM issue enamating from my employer.

Supplementary question: why does Apple insist on providing a password to update an app?

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Iphone forces me to enter password for every app that needs to update

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