No sure how to access my years free subscription of Apple TV to view on my Samsung smart TV

Question

Level 1

4 points

No sure how to access my years free subscription of Apple TV to view on my Samsung smart TV

I recently bought a new apple computer and you offered me a years free of Apple TV - I have been able to watch it on my IPad, but when I go to open it up on my Samsung tv words come up like ‘Start watching Apple TV - 7 days free,then $7.99/month - then Continue ‘ I am not game to push the Continue button as that would appear that I am accepting 7 days free (Not the years free that came with the purchase of the computer)

iMac 21.5″, macOS 10.15

Posted on Jun 8, 2021 10:50 PM

Reply

Answer 1

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,740 points

Jun 9, 2021 12:52 AM in response to LeoBorBus

Please be aware that users will need to sign in to the Apple TV app, through the in-app Settings, with the Apple ID account that has the subscription. Then you would get access without being asked to subscribe to Apple TV+.

Reply

Answer 2

Jun 12, 2021 2:47 AM in response to LeoBorBus

Verify that you are online/internet connected.

Sign out out the Apple ID account. Then sign back in. That should make sure that all account information is a refreshed for correct access.

If that doesn’t improve the situation, then try resetting the network settings (#7).

Reply

Answer 3

LeoBorBus Author

Level 1

4 points

Jun 11, 2021 10:36 PM in response to LeoBorBus

Thanks for helping me out, I am now able to view my Apple TV shows through my smart TVs, but when going to my Apple TV app on my iPad I get the message - ‘No Videos. - your synced videos will appear here’ - and that’s it , I can’t see any shows at all - is someone able to help me get back to viewing Apple TV on my ipad

Reply

No sure how to access my years free subscription of Apple TV to view on my Samsung smart TV

Similar questions