Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Newsroom Update
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >
Adventure sync in Pokemon keeps breaking everyday or so. I can't get it to work, but I have to remove the app daily to keep it working. When trying to go to the Health app after enabling Adventure Sync, the app has NO DATA FOUND in the Health app. The only way to get data there is to reinstall. Is there a way to force the Health App to maintain the connection with Pokemon Go so I don't have to lose my data daily?
Hello hammed,
Thank you for posting in Apple Support Communities. We understand that you are having trouble with the Pokemon Go app crashing and after removing and reinstalling it the health data for the tracker linked to the Pokemon Go app is empty. We would love to provide support on this. When you remove a third party app it deletes the associated data with the app is all removed. Even after reinstalling it the apps data that is connected to your health tracker is also removed with is why it displays no data.
The app developers might be able to help you address the issue that you're experiencing that causes you to have to delete and download the app again. Here is their support page: Pokemon Go Support
These resources will also help to manage your health app data:
Manage Health data on your iPhone, iPod touch, or Apple Watch
Use the Health app on your iPhone or iPod touch
Thank you for allowing our support community to help.
Have an awesome and productive day!
That's incorrect. When I uninstall it and reinstall it, it works again. However, 2 days later, it disassociates itself in the HealthApp. Obviously I don't want to uninstall and reinstall every day like I'm having to do now. This is not a helpful answer. This has to do with permissions in the HealthApp. Can you try again please?
Hammjd... I am currently experiencing the same issue. None of the online remedies work (I've tried them all). This has happened to me after an update on a number of occasions. In the past it has always resolved itself after several days. Mine is still down. Good luck.
hammed,
Thank you for getting back to us. If you find the resources unhelpful or they didn't resolve your issue then you may need to contact Apple Support: Contact Apple Support.
Cheers!
Also, this JUST started happening with the last iOS update.
Hi Jon, I think I had the problem for around 10 days and eventually it finally fixed itself. Hope it resolves for you soon.
Pokemon Go App Adventure Sync Not Working
