Can't see profile downloaded

When trying to use google device policy app, I was asked to download a profile and install it on my iphone. Which says I would get a notification saying there is a profile downloaded in the settings app, but I do not see anything. I have tried this numerous times to no avail. Is there some pre-requisites that I am missing before I can get this working?

iPhone 12 Pro Max, iOS 14

Posted on Jun 9, 2021 3:51 AM

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1 reply

Jun 10, 2021 7:52 AM in response to CrimNinja

Hello, CrimNinja!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue locating a profile you have instalkled on your iPhone. If you have followed the steps in the article you came to the Apple Support Communities from to Install a configuration profile on your iPhone or iPad and still have an issue, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.


Have a terrific day!

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Can't see profile downloaded

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