Mail issue on macbook air

I am receiving the alert saying there may be a problem with the mail server or network. Verify the settings for account or try again. The server returned the error: Connections to the server on the default ports timed out.

MacBook Air 13″, OS X 10.11

Posted on Jun 9, 2021 5:45 AM

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Mac mail intermittently offline My mac mail intermittently goes offline and am unable to send messages. This has been happening for the past couple of months, possibly starting after a software update. I'm currently running High Sierra 10.13.6 on an iMac Retina 5K, 27-inch, Late 2015. The error message I'm getting is "The connection to host plff-pzqw.accessdomain.com on port 587 failed." The Mail Connection Doctor error message says "Could not connect to this SMTP server. Check your network connection and that you entered the correct information in the account preferences. Also verify that the server accepts connections on port 587. If it does not, change the port number in the Server Settings tab of the Account preferences." I have confirmed that I have correct info for sending/connecting to my SMTP server. I'm able to send email through webmail, so I believe the problem is not my email host. I have tried changing the port setting from 465 to 587 and selecting "Use TLS/SSL, none of these have solved the issue. I have also spoken to Optimum Online, my ISP who has been of little help. The problem happens many times each day. Sometimes if I quit mac mail and restart it several times it will work for a while. Sometimes waiting 5-10 minutes it will send a the email in the outbox on its own. It also is happening on my 2019 MacBook Pro 16". Others in my household also on Macs are not having this problem. Not sure what else to try. Any help is greatly appreciated. Thank you.
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i am unable to access my email, i tried sending email using my Macbook The error im getting is Connections to the server “p41-smtp.mail.me.com” on the default ports timed out. Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.
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p50-imap.mail.me.com mail timed out Getting "The server returned the error: Connections to the server “p50-imap.mail.me.com” on the default ports timed out" when I try to send and login to apple mac mail (August 31 2021)
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2 replies

Jun 10, 2021 8:29 AM in response to sherab3082

Hey sherab3082,

Thank you for using Apple Support Communities!

We see from your post that you're having trouble with Mail on your MacBook Air. We'd like to help out.

Try the steps here:

If you can’t send or receive email on your Mac - Apple Support

To look into the port settings, check here: Mail - Official Apple Support

Cheers!

sherab3082 Author

Level 1

8 points

Jun 10, 2021 9:09 AM in response to DanielleM182

Thank you

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Mail issue on macbook air

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