Just picked up new phone. Hearing aids are paired, ring tone set. No matter what volume ringtone sometimes plays loud in hearing aids then goes faint, or just plays faintly. Have tried re-pairing aids, switching on/off phone, changing ring tones etc. Anyone else? Is there a fix?
iPhone 12 Pro
Hey, Legworks03.
Thanks for posting in Apple Support Communities. We understand that ringtone volume is inconsistent through your paired hearing aids.
It seems like this could be related to the Attention Aware feature on iPhone X or later: About Attention Aware features on your iPhone X or iPad Pro - Apple Support
If not, reach out to Apple Support directly here: Contact - Official Apple Support
Cheers!
Got it! Glad to know at least one of the issues was resolved. The next best step would be to reach out to the Accessibility Team directly: Contact - Official Apple Support
Take care.
Thank you, yes, I was eventually able to figure this out. However, much bigger issue- play back sound quality and volume is significantly lower in my MIFI hearing aid headset than last phone, in both volume and quality - I need an urgent fix or will need to return the phone, sadly.
Ringtone to hearing aids on 12 pro /14.6
