You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Check your internet Connection

I've been having problems with my iPad for the past few days.

when online using Google Meet, running on chrome browser,

the error "check your internet connection" often appears, and requires restarting the iPad to restore it,

and it's already happened on 10 iPads, with several different types.

see picture .

iPad Air 2 Wi-Fi

Posted on Jun 9, 2021 8:46 PM

Reply
1 reply

Jun 10, 2021 3:06 PM in response to agungs

Hi agungs,

Thanks for reaching out using Apple Support Communities. Here to help.

We understand you've been having issues recently regarding Google Meet functionality on your iPad.


Since the issue you're describing is occurring with a Google service and on Google's browsing app, they may have more specific resources to help. Since the error being received is network related you may want to try their suggested network troubleshooting from the article below.


Troubleshoot Meet network, audio, and video issues


It does appear that Safari should be a supported browser for Google Meet video calls. Have you tested the behavior in Safari? You can review the requirements for Google Meet at the link below.


Requirements for using Google Meet


Aside from these suggestions, we would suggest contacting Google support.

Take care for now!



iPad Check your internet Connection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.