Medical Id
So, I can’t get to my medical id from home screen. (I have an Iphone SE (1ST generation), is it from that or?)
iPhone SE, iOS 14
Question marked as
User profile for user:
Bill_T1
User level:
Community Specialist
Hello ElliAA,
It seems that you're unable to access your Medical ID from the emergency screen of your device. We're happy to advise.
With your iPhone SE software updated, follow the steps from Set up your Medical ID in the Health app on your iPhone and note the text under step 7 relating to privacy settings that may prevent this information from being displayed.
Once completed, Make an emergency call from a locked iPhone covers the methods that your Medical ID can be accessed, both from the emergency screen of a locked device and from the Health app of an unlocked device.
If those options are not functioning as described, use the link at the bottom of either article to connect with our support to investigate further.
Thanks!