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Level 1

4 points

Why my phone unable to verify this phone has a genuine apple camera?

iPhone 12 Pro Max, iOS 14

Posted on Jun 10, 2021 12:01 AM

Top-ranking reply

Level 10

91,371 points

Posted on Jun 10, 2021 12:32 AM

If this was bought brand new from Apple or a genuine Apple Store then take it back.

It could be a software glitch but if you are on iOS14.6 then it could be a hardware fault.

If you purchased it pre-owned then it may have been repaired by an unofficial tradesman, in which case the message will remain.

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