Guided access is not working on Ipad pro 10.5

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5 points

Guided access is not working on Ipad pro 10.5

I have turned on guided access on settings, but it seems like it doesnt turn on, why is this? I have tired multiple times to get it work, from changing language settings to everything man could imagine.

My homebutton on the ipad pro 10.5 is working, it opens all the apps running view, as exits applications when pressed. So I thought this would be a software problem?

https://youtu.be/IBvyQ_PWuQQ Here is a video showcasing the issue. (the home button doesn't sound like that in irl btw)

iPad Pro, iPadOS 14

Posted on Jun 10, 2021 6:01 AM

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Answer 1

JovonaP.

Community Specialist

Jun 11, 2021 9:22 AM in response to Kalags

Hello Kalags,

Thank you for using Apple Support Communities. It's our understanding that Guided Access doesn't work as expected on your iPad Pro. You've come to the right place! We're happy to help.

If you have't already, make sure that your iPad has the latest software.

Update your iPhone, iPad, or iPod touch

If the issue persists, restart your iPad. Restarting can resolve many unexpected behaviors.

Restart your iPad

If you're still unable to use Guided Access, tell us if the issue occurs with all apps. Please include any other troubleshooting steps that you have tried.

Have a nice day!

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Guided access is not working on Ipad pro 10.5

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