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Apple ID cannot verify phone number

I deleted my old Apple Id. In the first letter were spoken about 7 days period. Time passed, but I didn't got any confirmation of deleting.

Than I tried to add that mobile number to my new Apple Id, but an error popped up. It said that mobile number is not available .

So I am asking, is deletion delayed because of covid-19 issues, or Apple just doesn't really delete all information and that mobile number is forever linked to deleted Apple Id?

[Re-Titled by Moderator]

Posted on Jun 10, 2021 7:00 AM

Top-ranking reply

Eric Root

Level 10

684,567 points

Posted on Jun 10, 2021 7:13 AM

I don't know about the deletion being delayed, but Apple does delete all the information associated with the Apple ID.

Contact Apple ID Support to check the status of the deletion. See the Apple Support articles below for contact information.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)

Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.

Apple Support schedule phone call

If necessary, try Twitter

https://twitter.com/AppleSupport.

From the Apple Support article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID - Apple Support.

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Apple ID cannot verify phone number

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