so i hve this i phone 5 for years my brother created the aaccount on it for me and i dont remember the password nor the email and neither does he i factory reset and the activation lock showed up how do i bypass it ?

so I have this iPhone 5 for years my brother created the account on it for me and I don't remember the password nor the email and neither does he. I factory reset and the activation lock showed up how do I bypass it?

Posted on Jun 10, 2021 9:24 AM

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Question marked as Top-ranking reply

Posted on Jun 10, 2021 10:30 AM

See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification  email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage            


Apple ID – Forgot Password            


If necessary, if your brother or another family member is the original owner, have them contact Apple. Apple can remove the ID  if provided the required paperwork. 


Request additional support for unlocking your device


Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened). Call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.      (Link doesn’t always load)   


Get Support   https://getsupport.apple.com        Work through the screens to get a chat option. 


Apple Support schedule phone call        


https://twitter.com/AppleSupport       

3 replies
Question marked as Top-ranking reply

Jun 10, 2021 10:30 AM in response to cynnan

See if you can recover the ID/password. Use every email address you can think of.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification  email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage            


Apple ID – Forgot Password            


If necessary, if your brother or another family member is the original owner, have them contact Apple. Apple can remove the ID  if provided the required paperwork. 


Request additional support for unlocking your device


Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened). Call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.    


or contact Apple ID Support. 


 Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.      (Link doesn’t always load)   


Get Support   https://getsupport.apple.com        Work through the screens to get a chat option. 


Apple Support schedule phone call        


https://twitter.com/AppleSupport       

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so i hve this i phone 5 for years my brother created the aaccount on it for me and i dont remember the password nor the email and neither does he i factory reset and the activation lock showed up how do i bypass it ?

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