XR screen problems
My XR screen has recently gone into continued edit screen mode or slows down when swiping.
I have tried restarting but this hasn’t helped.
Any ideas what may cause this?
iPhone XR, iOS 14
Question marked as
Best reply
Two troubleshooting steps to try:
A "forced" restart of your device, using these instructions:--> Force restart iPhone – Apple Support
If the issue persists, something could have gone wrong during the latest update procedure.
I would try to install a fresh copy of iOS. To do this, create a full backup of your iPhone (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).
When done, restore data from your previously made backup (3).
Follow the instructions provided in these support articles:
(1) How to back up your iPhone, iPad, and iPod touch – Apple Support
(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support
(3) Restore your iPhone, iPad, or iPod touch from a backup
If the issue still persists, it might be a hardware glitch. Contact Apple Support directly using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector
After checking it out, they'll give you all the available options.
Regards
Giulio