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screens stays the same with loading sign continuously turning. no mouse arrow available to get out. whatvto do

My screen stays the same with the loading signal in the middle

iMac 21.5″, macOS 10.13

Posted on Oct 10, 2020 8:30 AM

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Question marked as Best reply

Posted on Oct 10, 2020 8:43 AM

2020corona wrote:

My screen stays the same with the loading signal in the middle
https://discussions.apple.com/content/attachment/8484bfbd-45db-44d3-a998-28044f8ddaae


If necessary you can force quit the Mac by holding the power button/TouchID for ~6-10 sec

How to turn your Mac on or off - Apple Support


and try again


If your Mac doesn't turn on

https://support.apple.com/en-us/HT204267



If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156


If your Mac starts up to an Apple logo or progress bar

https://support.apple.com/en-us/HT207019

1 reply
Question marked as Best reply

Oct 10, 2020 8:43 AM in response to 2020corona

2020corona wrote:

My screen stays the same with the loading signal in the middle
https://discussions.apple.com/content/attachment/8484bfbd-45db-44d3-a998-28044f8ddaae


If necessary you can force quit the Mac by holding the power button/TouchID for ~6-10 sec

How to turn your Mac on or off - Apple Support


and try again


If your Mac doesn't turn on

https://support.apple.com/en-us/HT204267



If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156


If your Mac starts up to an Apple logo or progress bar

https://support.apple.com/en-us/HT207019

screens stays the same with loading sign continuously turning. no mouse arrow available to get out. whatvto do

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