Incorrect whatsapp notification

Do u guys getting whatsapp notification as incoming call when getting a text message

iPhone 12 mini, iOS 14

Posted on Jun 11, 2021 9:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2021 11:35 AM

Hi Essteeaar,


Thanks for being a part of Apple Support Communities. It sounds like WhatsApp shows incoming calls when it should be notifying you of incoming messages instead. Does this ever happen for SMS messages and phone calls? If not and it's only isolated to the WhatsApp app, then you'd want to check for any available updates.


First, make sure the device is up to date after backing up anything important: Update your iPhone, iPad, or iPod touch


Then check for any app updates for WhatsApp: Update apps or use automatic downloads under section, 'Update your apps manually'.


If that doesn't resolve it, open up Settings > Notifications and scroll down to open WhatsApp. Disable and then enable all notifications to push the changes.


Should it persist, then we'd recommend contacting the app developer for further steps: How to contact an app developer


Take care!

3 replies
Question marked as Top-ranking reply

Jun 12, 2021 11:35 AM in response to Aravinth-iphone12mini

Hi Essteeaar,


Thanks for being a part of Apple Support Communities. It sounds like WhatsApp shows incoming calls when it should be notifying you of incoming messages instead. Does this ever happen for SMS messages and phone calls? If not and it's only isolated to the WhatsApp app, then you'd want to check for any available updates.


First, make sure the device is up to date after backing up anything important: Update your iPhone, iPad, or iPod touch


Then check for any app updates for WhatsApp: Update apps or use automatic downloads under section, 'Update your apps manually'.


If that doesn't resolve it, open up Settings > Notifications and scroll down to open WhatsApp. Disable and then enable all notifications to push the changes.


Should it persist, then we'd recommend contacting the app developer for further steps: How to contact an app developer


Take care!

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Incorrect whatsapp notification

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