roblox is requesting to verify my son's account. in order to so they are asking for the original receipt of when we downloaded the app which was back in 2018. i tried looking into the email but only received receipts for apps that i had to pay for. roblox is free so not sure how to obtain said receipt.
help please
Hey Chory87,
We see that you're looking for an old purchase receipt of an app that was download back in 2018, and we'd like to help!
You did an awesome job reviewing the helpful article to see your purchase history. At this time, we recommend that you reach out to Apple Support team to look further into your account with you: Contact Apple for support and service
We hope everything works out!
Best regards.
i need to obtain a receipt of the purchase of an app
