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pencil gen2 is not showing charging status and cannot connect

pencil gen2 is not showing charging status for iPad Pro and cannot connect


iPad Pro 11-inch Wi-Fi

Posted on Jun 11, 2021 12:09 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 11, 2021 12:32 PM

Follow all of the troubleshooting tips in the Apple support article Weblink.

Tap the link below.


Connect Apple Pencil with your iPad - Apple Support


If still NO joy,


Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Pencil replaced with another new Pencil, as your Pencil is still under warranty.


OR, failing that,


Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Device Performance and Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

5 replies
Question marked as Top-ranking reply

Jun 11, 2021 12:32 PM in response to hesham107

Follow all of the troubleshooting tips in the Apple support article Weblink.

Tap the link below.


Connect Apple Pencil with your iPad - Apple Support


If still NO joy,


Search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your Pencil replaced with another new Pencil, as your Pencil is still under warranty.


OR, failing that,


Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Device Performance and Connectivity support categories.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!

pencil gen2 is not showing charging status and cannot connect

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