You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ayush286 Author

Level 1

4 points

An update requires for using cellular data

I am getting this message and unable to use mobile service on my I phone 7.

iPhone 7, iOS 14

Posted on Jun 12, 2021 9:05 AM

Top-ranking reply

Lawrence Finch

Level 10

212,444 points

Posted on Jun 12, 2021 9:20 AM

There are several possibilities, which could be narrowed down if you post the exact wording of the error message. But without that here are things to check:

First, update the Carrier Settings file→Manually update your carrier settings on your iPhone or iPad - Apple Support
If that doesn’t fix it, see this→If you see No Service or Searching on your iPhone or iPad - Apple Support
As you have an iPhone 7, see→iPhone 7 Repair Program for "No Service" Issues - Apple Support

If none of these resolve it Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

If none of these work you probably have an uncovered hardware problem; you need to contact Apple support using the Get Support link at the top of this page.:

View in context

An update requires for using cellular data

Similar questions