Big Sur some users with Mobile accounts are unable to print to Ricoh Streamline NX

I spent a couple hours on the phone with Apple Friday before they told me it was a 3rd party issue and closed the case.

Here is some info on my last set of tests.

• If user is connected to our guest network (separate network, no connection/route to trusted network) when they login/authenticate with their cached Mobile account password, they can go through the options to print to the network printer. the Mac captures the print job in a local print queue. The queue has a status of "Paused". Once the job is captured, I can change the wireless network to the trusted network and un-pause the print queue. If the mobile user has mac administrator permissions, the job will be released to the network printer and print successfully. If the user does not have local Mac administrator permission, any local administrator account can be used to release the job.
• If you login/authenticate with local account (not a mobile account), you are prompted for a network account that has permission to print to the network printer when you try to print. The same account that fails if used as the mac mobile account at login works correctly when gaining access to the network print queue.

What version of Streamline NX are you using? We are on 2.4 and trying to get updated to 2.7.

We can work around the issue by generating local user accounts separate from the network accounts. However, multiple passwords just adds to confusion for our users. I have just recently got access to a newer version of Streamline NX. I hope to install it this week when the office is closed.