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workaround to get out of a stuck in attachment preview

How do you workaround to get out of a stuck attachment preview on iPad?

iPad Air, iOS 12

Posted on Jun 12, 2021 1:07 PM

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Question marked as Top-ranking reply

Posted on Jun 12, 2021 1:20 PM

Try force closing whatever app you are previewing the attachment in. I’m assuming it’s the mail app. This explains how to force close an app.

Close an app on your iPad - Apple Support


If that doesn’t work, force restart your iPad. After you force start check to see if the attachment is no longer stuck.


  • iPad models that don't have a Home button: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.




1 reply
Question marked as Top-ranking reply

Jun 12, 2021 1:20 PM in response to Helpinfor

Try force closing whatever app you are previewing the attachment in. I’m assuming it’s the mail app. This explains how to force close an app.

Close an app on your iPad - Apple Support


If that doesn’t work, force restart your iPad. After you force start check to see if the attachment is no longer stuck.


  • iPad models that don't have a Home button: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.




workaround to get out of a stuck in attachment preview

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