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Do I have to download a separate printer app on to my iPad Air ISO 14.6

Do I have to download a separate printer app for my canon air printer on to my iPad Air IS0 14.6. IPad cannot find it since my last iPad update and new WiFi modem installation. WiFi connection and printer had previously worked perfectly OK without a separate app, and WiFi with new BT modem is working perfectly on email and internet connection. Just unable to find printer now.m

iPad, iPadOS 14

Posted on Jun 12, 2021 4:36 PM

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Question marked as Top-ranking reply

Posted on Jun 12, 2021 4:38 PM

As described, your LAN infrastructure may not be passing Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.


The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices - such as your iPad


1 reply
Question marked as Top-ranking reply

Jun 12, 2021 4:38 PM in response to SHH9843

As described, your LAN infrastructure may not be passing Apple Bonjour traffic on you local network - or your WiFi Router or Network Switch may be blocking this device discovery protocol.


The Apple Bonjour protocol uses mDNS (Multicast DNS) UDP port 5353.


You may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices - such as your iPad


Do I have to download a separate printer app on to my iPad Air ISO 14.6

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