Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't Stream using Apple Music on M1 MBP

When I open the Music app on my Macbook it doesn't give me the updated streaming service that I'm familiar with on iOS or via the browser.


Instead, it refers to 'iTunes', and when navigating songs you can only buy them for $0.99 or whatever instead of streaming them.


It's basically the old iTunes?


There are no updates available via the App Store.


I'm on macOS Big Sur 11.4 (20F71), and it says I have Apple Music version 1.1.5.74.




Posted on Jun 12, 2021 8:25 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 12, 2021 10:49 PM

Are you able to stream music fine with your Apple Music subscription on your iOS device if you have one? Also you may have to authorize your new machine with your iTunes/Apple account. Also make sure your using the correct/same Apple ID that you use your Apple Music subscription on your other devices.


Authorize or deauthorize your computer for iTunes Store purchases

https://support.apple.com/en-us/HT201251


Check your Apple ID device list to see where you're signed in

https://support.apple.com/en-us/HT205064


https://support.apple.com/billing




2 replies
Question marked as Top-ranking reply

Jun 12, 2021 10:49 PM in response to Revolve2solve

Are you able to stream music fine with your Apple Music subscription on your iOS device if you have one? Also you may have to authorize your new machine with your iTunes/Apple account. Also make sure your using the correct/same Apple ID that you use your Apple Music subscription on your other devices.


Authorize or deauthorize your computer for iTunes Store purchases

https://support.apple.com/en-us/HT201251


Check your Apple ID device list to see where you're signed in

https://support.apple.com/en-us/HT205064


https://support.apple.com/billing




Jun 13, 2021 7:54 PM in response to Alexander_7

"Are you able to stream music fine with your Apple Music subscription on your iOS device if you have one?"

Yes


"Also you may have to authorize your new machine with your iTunes/Apple account."

It is authorized (image below)

"Check your Apple ID device list to see where you're signed in."

All 3 of my devices are signed-in (Main laptop, backup laptop, iPhone)


Billing

My Apple Music plan is through family sharing. I am not the organizer, I am one of 6 members.


Support has suggested holding the SHIFT button while opening the app.

Didn't work.


Support has suggested I reboot my laptop.

Didn't work


Could it have something to do with my other laptop running a different (older) MacOS operating system while being signed into my Apple ID or something?


I am completely out of ideas!


Thanks for trying to help :)









Can't Stream using Apple Music on M1 MBP

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.