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izzy238 Author

Level 1

4 points

Account disabled in App Store and iTunes

How do I enable my account in the App Store if I can’t identify an issue with the account and I shave tried to sign in with 2 different emails and it still doesn’t work?

Posted on Jun 13, 2021 1:42 AM

Top-ranking reply

Limnos

Level 10

418,579 points

Posted on Jun 13, 2021 4:28 AM

Hello,

Apple says if you see this message, "there might be a problem with the payment method that you have on file." Apple Support is the only one who can fix this for you. Click on this direct link for this specific issue → https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Ref.: If you see a message that says "Your account has been disabled in the App Store and iTunes" - https://support.apple.com/HT208856

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Account disabled in App Store and iTunes

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